Franchise Business Success

Luke Ries

Executive Director of Franchise Operations

Luke brings ten years of Home Care experience to the Field Team. He started as the General Manager of our Wisconsin company-owned locations with seven offices spanning the Eastern Half of Wisconsin. Luke spent three years operating the Wisconsin offices successfully, at which point Luke began supporting the Franchise Network. Luke strives to support franchisees in building a purposeful culture that supports the growth of our network and has continued to ensure franchisees' success with those he supports. Luke currently leads the Field Team and the Performance Management Program He uses his expertise to support the team of Regional Directors in the field and organize and facilitate the performance management program at Comfort Keepers.

Lynoshka Gonzalez

Regional Director

Lynoshka has been a dedicated member of the Comfort Keepers team for six years, beginning their journey as a scheduler in Florida. Over the years, she has immersed herself in various roles, including scheduling, care coordinating, and recruiting, gaining a comprehensive understanding of the organization's operations. Lynoshka's career path has seen her excel as a territory manager and regional director, showcasing her versatility and leadership skills. Lynoshka brings years of experience operating these Home Care businesses to support the Franchise network. Her passion for interacting with diverse individuals and the excitement of facing new experiences daily drives their commitment to providing exceptional care and support.

Natalie Hermann

Regional Director

Natalie brings 12 years of Home Care experience, with 8.5 years dedicated to our organization. Throughout her tenure, Natalie has excelled in various facets of the business from daily operations to higher level strategic planning. Her specialties lie in Training and Development, as well as in Sales and Networking. Natalie’s remarkable conversion rates, strong community relationships, and ability to adapt and implement new product and processes are a testament to her expertise and dedication. She has played a pivotal role in spearheading new franchisee training, ensuring a smooth and comprehensive onboarding process. She also has lead training programs for new and existing administrative staff, enhancing their skills and operational efficiency. Additionally, Natalie facilitates performance management groups for owners and general managers, driving excellence and continuous improvement across the organization.

Tina Lewis

Regional Director

Tina Lewis has had a successful career spanning over thirty-five years as the Director of Sales, Business Development, and Management at various levels in the continuum of care, including home health, hospice, and acute rehab hospitals. From 2015 to 2018, she served as the General Manager of San Antonio Comfort Keepers Company Operations. In 2018, I transitioned to the Regional Director for the South for the Franchise Network, collaborating with owners in eight states and supporting them in multiple ways. Additionally, Tina hosts multiple Performance Groups, including Owners and General Managers.

Melissa Jungnitsch

Regional Director

Melissa brings extensive experience supporting franchise owners, leading operational excellence initiatives, and helping multi-location organizations achieve sustainable growth. Throughout her career, she has partnered closely with franchisees and field teams to translate strategic goals into action, strengthen business performance, and build trusted relationships focused on collaboration and results.

Before joining Comfort Keepers, Melissa served as Director of Field Support for Sylvan Learning, where she supported franchise locations nationwide. She worked closely with franchise owners and field consultants to improve operational execution, implement strategic initiatives, and drive revenue and profitability. Melissa previously served as a Franchise Business Consultant and Senior Franchise Business Consultant, acting as a trusted advisor to franchise owners as they pursued opportunities for growth and long-term success.

Known for her collaborative leadership style and ability to create alignment across teams, Melissa is committed to helping franchise owners succeed. Her experience building strong franchise partnerships will be a valuable asset as Comfort Keepers continues to support its network and advance its mission of Elevating the Human Spirit.